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	<title>The Rock Station 99X &#187; customer service</title>
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		<title>Customer Service is Back!!</title>
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		<pubDate>Wed, 16 Mar 2011 14:44:07 +0000</pubDate>
		<dc:creator>Gabe</dc:creator>
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		<description><![CDATA[Over the last 10 years, companies have been outsourcing there customer service jobs overseas to save money. But now that the economy is in the toilet, companies are realizing that although the outsourcing is cheaper, you can make more money by bringing those jobs home and connecting with the customers on a more personal level. [...]]]></description>
			<content:encoded><![CDATA[<p>Over the last 10 years, companies have been outsourcing there customer service jobs overseas to save money. But now that the economy is in the toilet, companies are realizing that although the outsourcing is cheaper, you can make more money by bringing those jobs home and connecting with the customers on a more personal level.</p>
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